Client situation & approach
The client is a world leader in the development and manufacture of mainly lactose-based excipients. Production is based on make-to-stock & make-to-order principles however, even though the MTO element (highly manual specified products from a designated site) only makes up a small part of orders, it generates ~30% of profit.
Also, the IT landscape is made up of unaligned solutions which cause manual (re-)work and inefficiencies. Currently there are unfulfilled business requirements especially data transparency in in-process-control, electronic batch record and customer portal.
EFESO supported by:
- Carrying out analysis of Fit/gap of processes and tools, IT architecture & Industry 4.0 mapping and Potentials assessment
- Using Use cases & payback for business case development & evaluation
- Road mapping the development of waves and work packages
Results
- Analysis of 132 pain points in total
- 18 of which were manual Excel workarounds
- 2,100h of unplanned and micro stops p.a.
- Elaboration of 10 digital solutions, addressing analyzed pain points
- IT landscape development
- Business case calculation, evaluation and prioritization
- Roadmap development for implementation
