Client situation & approach
Our client is going through a process of establishing an omni-channel strategy. This requires a restructuring and integration of its distribution network. The opportunity for change at it’s key distribution center includes:
- Optimisation of operations and cost reduction
- Identification and delivery of improvement projects
- Creation of a continuous improvement culture and way of working
- Development of performance oriented culture and behaviors
Results
- Increased productivity and reduction of labour costs (>10% within year 1)
- The establishment of a new management system, including the training and coaching of all managerial and supervisory levels
- Optimised product flow and resource planning resulting in an increased capacity of the DC
- Incorporated a continuous improvement approach within the operating model