Client situation & approach
A leading company in pharma industry had the challenge to manage performance in an efficient way, reducing bureaucracy and improving its knowledge capitalization efforts. To digitalize its performance improvement meetings and problem solving process we implemented Solvace solution (an EFESO Consulting partner for OpExc Saas platform) :
- White boards replaced by touch screens, allowing teams to run performance meetings without changing habits
- Root cause analyses moved from paper to digital
- Adoption was fast among the users, typically able to use Solvace after a couple of meetings
Results
- Digitalized log book for authorities on deviations and daily operations
- 1500 meetings run digitally every month
- Up to 20% higher adherence to action plans
- 100% of Problem Solving and Performance Improvement data capitalized